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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Non sense data & horrible support for buyed application

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Author Topic: Non sense data & horrible support for buyed application
verban
Member
Posts: 6
Post Non sense data & horrible support for buyed application
on: December 14, 2017 (GMT)

Hi,

I buyed Torque Pro & Fuel economy plugin but im very sad.

Torque Pro is displayed non sense data for consumption
– 4 l / 100 km, my car has 2500 kg, 2.5 dc, 178 kw.

For fuel economy plugin its not possible to save car settings.

I paid money for applications and no one is not able to help me.

How can I do it?

Thank you for reply Torque support team.

piemmm
Administrator
Posts: 6629
Post Re: Non sense data & horrible support for buyed application
on: December 14, 2017 (GMT)

Hi!

Make sure you have filled out the vehicle profile with correct information as this is used in the MPG calculations in the app (if you are using the internal MPG calculations in Torque, and not the 3rd party plugin)

In particular, it’s very important to get the engine size and fuel type correct in the vehicle profile, otherwise it will not give correct data

Also, in the main app settings,- OBD2 Adapter Settings, enable the ‘Enhanced MPG calculation’ method in there

You’ll need to contact the developer of the Fuel Economy plugin (it’s not me) to ask for help with setting up that plugin. It may be worth temporarily uninstalling the plugin until you have the main app setup properly

verban
Member
Posts: 6
Post Re: Non sense data & horrible support for buyed application
on: December 15, 2017 (GMT)

Hi,

thE problem IS that Torque without Fuel economy plugin displays the same NON SENSE data.

You can check screen of my car settings

Thanks for help
piemmm
Administrator
Posts: 6629
Post Re: Non sense data & horrible support for buyed application
on: December 15, 2017 (GMT)

Have you enabled “Enhanced MPG Calculation” in the apps OBD2/adapter Settings?
verban
Member
Posts: 6
Post Re: Non sense data & horrible support for buyed application
on: December 15, 2017 (GMT)

I tried your suggestion but i have now 1150 l / 100 km

Can you please write me which settings its necessary need to be adjusted correctly for cunsumption?

Thanks a lot

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