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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Data Logging Help for New Users

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Author Topic: Data Logging Help for New Users
boxerfan88
Member
Posts: 9
Post Re: Data Logging Help for New Users
on: April 7, 2019 (GMT)

Somehow I cannot login to my old account which was active for years.

I clicked create a new account, use my old email address, and it allowed me to create a new account! Sent me activation code via email. I logged in, and my logs were still there but only up to Jan 2019.

Looks like something went wrong with the user database.
My suggestion is to re-create the account and try.

aelfwyne
Member
Posts: 4
Post Re: Data Logging Help for New Users
on: April 13, 2019 (GMT)

Had to re-create mine and NONE of my logs are there. I do “check settings” in the app and it says it’s working. Not sure what’s wrong, but it ain’t logging to the web now.

EDIT: Double checked my email in the app, changed it to a newer address thinking that was the problem… definitely matches website… still no logs. In the app it shows a “Torque ID” long serial number it says you need to access your logs. Does not appear to be any place to put that in on the website now.

jer
Member
Posts: 1
Post Re: Data Logging Help for New Users
on: April 22, 2019 (GMT)

Quote from boxerfan88 on April 7, 2019
Somehow I cannot login to my old account which was active for years.

I clicked create a new account, use my old email address, and it allowed me to create a new account! Sent me activation code via email. I logged in, and my logs were still there but only up to Jan 2019.

Looks like something went wrong with the user database.
My suggestion is to re-create the account and try.

New user here, created account, tried logging a few trips, but nothing shows up in the web interface!

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