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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Can't import CSV file after reinstalling Torque Pro app

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Author Topic: Can't import CSV file after reinstalling Torque Pro app
RKP
Member
Posts: 8
Post Can't import CSV file after reinstalling Torque Pro app
on: February 8, 2022 (GMT)

I decided to delete and reinstall torque pro and after that I can’t import csv file which imported normally earlier.

What I do wrong?

Vasilich
Member
Posts: 193
Post Re: Can
on: February 8, 2022 (GMT)

have you did full backup of torque settings (available in Torque options) before uninstalling it?
What kind of error do you see when trying to import your csv file? What format does it have?

RKP
Member
Posts: 8
Post Re: Can
on: February 8, 2022 (GMT)

I didn’t backup.
When I try to import file nothing just happens.

piemmm
Administrator
Posts: 6623
Post Re: Can
on: February 8, 2022 (GMT)

Hi

Can you send me a copy of the CSV file you are trying to import to ian@prowl.org and I’ll see what’s up with it

This is either not using the latest version of Torque(there was an issue with imports in earlier versions) or an issue with the CSV import file itself, which should be easy enough to see if you send it

RKP
Member
Posts: 8
Post Re: Can
on: February 8, 2022 (GMT)

Hi! Please check e-mail!

piemmm
Administrator
Posts: 6623
Post Re: Can
on: February 8, 2022 (GMT)

Hi!

‘*’ and ‘#’ are treated as comments in the CSV file – any line starting with these characters are ignored (at the moment, I may change this back)

Also, the format is slightly incorrect – strings (the names) should be enclosed in quotes “”

RKP
Member
Posts: 8
Post Re: Can
on: February 8, 2022 (GMT)

Thank you for comment!
Now it works!

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