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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Help new phone issue

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Author Topic: Help new phone issue
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Post Help new phone issue
on: November 20, 2021 (GMT)

I got a Samsung Galaxy s21 Ultra yesterday, and used Smart Switch to transfer over all my data. When going through and checking all my apps, the only thing that didn’t work was torque pro. It sometimes opens to the splash screen and instantly crashes, mostly just doesn’t open and android says it keeps crashing.

After some searching I followed advice and enrolled in the beta, I’ve reinstalled 5 times, cleared cache and data, restarted phone… I don’t know what else to try. Thanks in advance for any help!

Edit: torque lite opens no problem, pro still crashes instantly.

Edit 2: android bug reports says the error is a java.unsatisfied link error?

Edit 3: after some digging and seeing the most recent reviews, I think this is an android 12 issue? New phone did a system update out of the box, didn’t put 2 and 2 together. Hopefully an update comes soon. If that’s not it, I’m at a loss.

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