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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » where are log files - again

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Author Topic: where are log files - again
RayR46
Member
Posts: 3
Post where are log files - again
on: November 16, 2021 (GMT)

Hi, new user and I realise this is a much discussed topic but I am failing!

I did a trip a few weeks ago and after searching the forum found the data file eventually on my Samsung tablet after unhiding all system files – all good and can use data.

I did another trip today and logged as before but cannot find the file. There is a file on the tablet because if I select Map View it lets me pick the trip I did today. If I select it the map zooms correctly, and the limits of the different data sources appears correctly for each data set. So it appears there is a file but I cannot find it.

Any suggestions?

Ray

piemmm
Administrator
Posts: 6122
Post Re: where are log files - again
on: November 17, 2021 (GMT)

Hi!

First, make sure you’re not on the beta version – The beta version is a work in progress and is currently in the progress of changing the location of the files (there are also a couple of bugs in the beta version, which is why it’s beta)

The log files are stored on the sdcard in a folder called ‘torqueLogs’ – it should be visible with any file manager

RayR46
Member
Posts: 3
Post Re: where are log files - again
on: November 17, 2021 (GMT)

Hi and thanks for the reply.

I am sorry this is such a problem but still no luck. I will try and answer your points below.
There is no indication of Beta version but I cannot find a version number.
My Torque files are on the internal storage not the SD card.
The torqueLogs folder is at first level on Internal storage but is empty.
I have a .torque folder at first level on Internal storage and this contains a tripLogs folder which contains my first log from 26th Oct. but not the latest on 17 Nov.

I have tried to insert an image of the Map View with the 2 different trips but have made it work.

I appreciate if you can help on this.

Ray

piemmm
Administrator
Posts: 6122
Post Re: where are log files - again
on: November 18, 2021 (GMT)

Hi!

I’ll make some changes in the next beta update (that fixes a few other issues) and get that out in the next few days (possibly monday as my household has just tested positive)

The storage location in the update will be Documents/torqueLogs on the device storage (whether that be SD card or internal depending on how your phone manufacturer has it setup)

Which android version are you using?

RayR46
Member
Posts: 3
Post Re: where are log files - again
on: November 19, 2021 (GMT)

Hi Thanks again for the reply.

Hope you all get through Covid OK.

My Samsung tablet is on Android version 11 and UI 3.1

Also found the Torque version which is 1.10.134

Ray

Terrox
Member
Posts: 2
Post Re: where are log files - again
on: November 29, 2021 (GMT)

Hello,

I have recently updated to the latest version of Torque Pro (Beta) and I cannot locate the log files either. I have looked under the root directory of my phone, within the .torque folder, there is no torqueLogs folder within the Documents folder, and the same goes for both my phone’s internal storage and SD card. I have verified that the application is set to log data to a .CSV file. I am on a Note 10+ running Android 11.

Thank you.

piemmm
Administrator
Posts: 6122
Post Re: where are log files - again
on: November 30, 2021 (GMT)

Hi!

Because of issues attempting to store the files inside the Documents folder, I’ve had to abandon that and instead store them inside the apps external private data area – this is in:

(on most samsungs)
/sdcard/Android/org.prowl.torque/data/{torqueLogs|tripLogs}

You can always send the files to places like google drive from within the app (press the 3 dots, and hit the share/email link which will enable you to export the log).

I’m currently working on the desktop sync app which will basically allow you to easily sync the logfiles to your computer (automatically) as well as another potential provider in android to give access the the files. Most of this is because Google are now enforcing the scoped storage use via minimum API levels

Terrox
Member
Posts: 2
Post Re: where are log files - again
on: November 30, 2021 (GMT)

Hey,

Thanks for the update. I was able to find the tracklog.csv file on my phone at Android/Data/org.prowl.torque/files/torqueLogs. The only problem now is that Tasker is now unable to read the .csv file at this directory. :(

I’ll see if there is a fix or a file transfer to another directory workaround that I can come up with in the meantime.

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