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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Web Viewer Map is blank

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Author Topic: Web Viewer Map is blank
pemifer
Member
Posts: 16
Post Web Viewer Map is blank
on: October 8, 2021 (GMT)

Torque is uploading fine the data to the web viewer.
A few months ago, I got the full information, map and data.
All The data is there, all the routes are there, I just can’t see the map.

Here is how it should look like, it worked just a few months ago.
piemmm
Administrator
Posts: 6629
Post Re: Web Viewer Map is blank
on: October 11, 2021 (GMT)

Hi!

That should now be fixed – there was a stuck connection which has now been reset to the mapping server
pemifer
Member
Posts: 16
Post Re: Web Viewer Map is blank
on: October 31, 2021 (GMT)

Thank you very much!
Is working fine now!
pemifer
Member
Posts: 16
Post Re: Web Viewer Map is blank
on: November 21, 2021 (GMT)

It is blank again!
piemmm
Administrator
Posts: 6629
Post Re: Web Viewer Map is blank
on: November 23, 2021 (GMT)

Hi

This should now be fixed and was due to a https certificate not automatically renewing
pemifer
Member
Posts: 16
Post Re: Web Viewer Map is blank
on: November 24, 2021 (GMT)

It’s working again!
Thank you very much!
And thank you also for the quick reply!
pemifer
Member
Posts: 16
Post Re: Web Viewer Map is blank
on: February 28, 2022 (GMT)

Quote from admin on November 23, 2021
Hi

This should now be fixed and was due to a https certificate not automatically renewing

Hi!
I guess the https certificate needs manual renewing again.
The map is not showing.
Also: I want to change my profile photo, I think this photo is 10 or 11 years old, it’s a photo from his first birthday, his going to be 12 soon.
Also: I the graph only records 2 external PIDs, my graph only has Speed, it’s not external, SOC (electric vehicle state of charge) and electric vehicle battery temperature. It would be nice to have more information, I would like, at least, to record electric vehicle battery power output.
Thank you!
piemmm
Administrator
Posts: 6629
Post Re: Web Viewer Map is blank
on: February 28, 2022 (GMT)

Hi!

The certificates renewed ok, however there’s a problem with the backend server (which hosts the maps) which is in a different location which I’m looking into. Fortunately I have backup servers, which is now powered up and servicing the maps whilst I investigate the other issue (looks like a site visit is required)

Apologies for the outage
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