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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Unable to Purchase Torque Pro

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Author Topic: Unable to Purchase Torque Pro
james04
Member
Posts: 1
Post Unable to Purchase Torque Pro
on: May 18, 2021 (GMT)

I have been trying to purchase Torque Pro. However I always get a message “transaction denied”. I am able to purchase other apps in the Google Play store just fine. However anything apps from Ian Hawkins will get the denial. Is there any other way to purchase this app outside of Google Play? Google says the problem is with the vendor.
James

hazelnutz
Member
Posts: 1
Post Re: Unable to Purchase Torque Pro
on: May 18, 2021 (GMT)

Me too, have you found the secret to purchase?

DomHawthorn
Member
Posts: 1
Post Re: Unable to Purchase Torque Pro
on: May 18, 2021 (GMT)

I’m having the exact same issue. Contacted google and they’ve said to contact the developer. I’ve emailed but had no reply yet. Apparently it’s an issue on the developer’s side..

JackQT
Member
Posts: 2
Post Re: Unable to Purchase Torque Pro
on: May 19, 2021 (GMT)

That’s why I’m here. . .same problem.

Tried different cards, tried PayPal. . .still can’t get ‘er bought.

bzarzour
Member
Posts: 1
Post Re: Unable to Purchase Torque Pro
on: May 20, 2021 (GMT)

Same issue. I’ve also sent an email.

dalee524
Member
Posts: 2
Post Re: Unable to Purchase Torque Pro
on: May 20, 2021 (GMT)

Same problem here – I’ve also emailed.

Blandolt
Member
Posts: 2
Post Re: Unable to Purchase Torque Pro
on: May 20, 2021 (GMT)

Okay thank goodness I just thought I was going insane.

I’m not very smart

felipelutz
Member
Posts: 3
Post Re: Unable to Purchase Torque Pro
on: May 20, 2021 (GMT)

Oh well, me too. Same problem over here.
I’ve also sent an email.

piemmm
Administrator
Posts: 6622
Post Re: Unable to Purchase Torque Pro
on: May 21, 2021 (GMT)

Hi!

Yes there’s a problem that’s “on the way to being fixed” and it’s now waiting on google support to get things rolling at their end (assuming all the hoops I’ve just jumped through are correct).

They quoted 3 days max, but hopefully it will be resolved faster than that! Apologies for the issue!

If you could let me know when you’re able to get the app again successfully, that’ll be extremely helpful!

felipelutz
Member
Posts: 3
Post Re: Unable to Purchase Torque Pro
on: May 21, 2021 (GMT)

Thank you!

dalee524
Member
Posts: 2
Post Re: Unable to Purchase Torque Pro
on: May 21, 2021 (GMT)

Purchased successfully, thanks

felipelutz
Member
Posts: 3
Post Re: Unable to Purchase Torque Pro
on: May 21, 2021 (GMT)

Me too. I just bought it without any problems :)

JackQT
Member
Posts: 2
Post Re: Unable to Purchase Torque Pro
on: May 21, 2021 (GMT)

Thank you. . .working now.

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