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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » "Can't install app" on htc phone

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Author Topic: "Can't install app" on htc phone
sterry31
Member
Posts: 1
Post "Can't install app" on htc phone
on: March 8, 2018 (GMT)

Hello,

I’m attempting to install Torque Pro onto an old htc phone. It appears to download just fine, but then I get a pop up message “Can’t install app”. It gives me Error code: -11.

Now this is an older phone that someone gave to me. It no longer works as a phone (no SIM card). I don’t know if that would give me problems.

I’ve gone so far as to reset the phone to factory defaults then install the app again, but no luck.

Any thoughts???

Thanks in advance for any help or suggestions…

Scott

Capp777
Member
Posts: 2862
Post Re: "Can
on: March 8, 2018 (GMT)

Bump for Ian.

piemmm
Administrator
Posts: 6082
Post Re: "Can
on: March 14, 2018 (GMT)

Hi (sorry for the delays in replying!)

The error -11 is still a google play error, unfortunately the trigger for it is a device problem (though not sure exactly what it is) that prevents the app from being installed after being downloaded

I’ve tried this with a couple of HTC desire phones (android 2.3), samsungs as well, and annoyingly can’t get it to break (it simply installs and works)…

Can you tell me what ‘locale/language’ the phone is set to (and it’s country of origin?)

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