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Torque » Torque OBD ECU Scanner » Torque Discussion / Ideas » Unable to access log data file (is there an ad card fitted?)

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Author Topic: Unable to access log data file (is there an ad card fitted?)
Jesse55
Member
Posts: 1
Post Unable to access log data file (is there an sd card fitted?)
on: November 16, 2020 (GMT)

Hi all brand new to torque and figured I’d try it to save some money on datalogging.

I purchased the pro app and I’m using a samsung s10 5g. I’m using an obdlinkLX and it communicates with the app and I can see everything in real time.

Problem is when I try to datalog I get the error in the title: unable to access data log file (is there an sd card fitted?)

I don’t have an sd card and would like to save datalogs to internal storage.

Is there a way to do this? I can’t find a setting for it anywhere.

cintakc
Member
Posts: 1663
Post Re: Unable to access log data file (is there an ad card fitted?)
on: November 16, 2020 (GMT)

try this, phone settings – applications – manage permissions – Torque – set permission Memory

JonathanM935
Member
Posts: 1
Post Re: Unable to access log data file (is there an ad card fitted?)
on: February 2, 2021 (GMT)

Fixed the issue myself on Android 11 by:

* settings -> apps & notifications -> torque -> permissions -> Files and media (All files) – Click around turn the permissions on and off.
* settings -> apps & notifications -> torque -> Force stop.
* Then restart the app

For some reason although it already said it had files and media permissions after doing the above data logging worked.

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