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Web Viewer Map is blank

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(@pemifer)
Posts: 16
Eminent Member
Topic starter
 

Torque is uploading fine the data to the web viewer.
A few months ago, I got the full information, map and data.
All The data is there, all the routes are there, I just can't see the map.

Here is how it should look like, it worked just a few months ago.

 
Posted : 08/10/2021 2:06 pm
(@admin)
Posts: 6550
Member Admin
 

Hi!

That should now be fixed - there was a stuck connection which has now been reset to the mapping server

 
Posted : 11/10/2021 11:51 am
(@pemifer)
Posts: 16
Eminent Member
Topic starter
 

Thank you very much!
Is working fine now!

 
Posted : 31/10/2021 6:27 pm
(@pemifer)
Posts: 16
Eminent Member
Topic starter
 

It is blank again!

 
Posted : 21/11/2021 5:36 pm
(@admin)
Posts: 6550
Member Admin
 

Hi

This should now be fixed and was due to a https certificate not automatically renewing

 
Posted : 23/11/2021 4:17 pm
(@pemifer)
Posts: 16
Eminent Member
Topic starter
 

It's working again!
Thank you very much!
And thank you also for the quick reply!

 
Posted : 24/11/2021 10:07 am
(@pemifer)
Posts: 16
Eminent Member
Topic starter
 

Quote from admin on November 23, 2021
Hi

This should now be fixed and was due to a https certificate not automatically renewing

Hi!
I guess the https certificate needs manual renewing again.
The map is not showing.
Also: I want to change my profile photo, I think this photo is 10 or 11 years old, it's a photo from his first birthday, his going to be 12 soon.
Also: I the graph only records 2 external PIDs, my graph only has Speed, it's not external, SOC (electric vehicle state of charge) and electric vehicle battery temperature. It would be nice to have more information, I would like, at least, to record electric vehicle battery power output.
Thank you!

 
Posted : 28/02/2022 10:30 am
(@admin)
Posts: 6550
Member Admin
 

Hi!

The certificates renewed ok, however there's a problem with the backend server (which hosts the maps) which is in a different location which I'm looking into. Fortunately I have backup servers, which is now powered up and servicing the maps whilst I investigate the other issue (looks like a site visit is required)

Apologies for the outage

 
Posted : 28/02/2022 10:49 am
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