Are you able to attach/post the backup file here so I can have a look (hopefully next week) - usually this means the backup is empty, corrupted (there was some form of error, or no space left where it was being extracted) or doesn't contain the files Torque expects

@admin removed link

Hope this works! One thing I noticed is on his end when unzipping the file there are 6 items, when I do it on either of my devices there are 5, with a "gauges" folder missing

It removed the Google drive  link by default

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Add Google dot com after drive.

You can use the 'attach files' button just underneath the post text input box

As I have just moved torque pro to another phone I have also encountered this.

As this has always worked in the past I did a bit of investigating and found that even tying to backup and restore from a newly installed torque pro (Install -> Settings -> backup <OK> then Settings -> restore -> select file  <OK>) gives the same error.

I then remembered the old torque copy method and created a dummy .torque folder on the new phone. I then extracted the torque created zip backup to it and used the "copy from legacy .torque" folder option and selected the dummy folder. After it had finished copying I  restarted torque. Eh voila - everything restored.

Posted by: @zippy

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As I have just moved torque pro to another phone I have also encountered this.

As this has always worked in the past I did a bit of investigating and found that even tying to backup and restore from a newly installed torque pro (Install -> Settings -> backup <OK> then Settings -> restore -> select file  <OK>) gives the same error.

I then remembered the old torque copy method and created a dummy .torque folder on the new phone. I then extracted the torque created zip backup to it and used the "copy from legacy .torque" folder option and selected the dummy folder. After it had finished copying I  restarted torque. Eh voila - everything restored.

 

Had to do the same. Stunned a simple backup/restore doesn't work.

Source Android 12 tablet, target Android 15 phone. 9Also didn't work from source Android 9 phone - Ugh yes).

This was working on release, I'll re-check as the file API in android was changed a lot between OS versions and it's possible that it's changed (or more likely limited) somewhere else. I have to re-do a video today for getting the app released and will try to get this looked at again. Unfortunately at the moment on my pixel this seems to be working for me without issue. Android versions are helpful, thankyou for posting them.

Just an as update in case it helps - I can import the same backup to android 12 devices without problems. its only on android 14 it gives the error. I dont have an android 15 device to test.

Perhaps a victim of the google ever changing make it up as you go along file access philosophy....