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Logging (Not Uploading)

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(@cjramze)
Posts: 13
Active Member
Topic starter
 

Hi All
I'm having an issue with uploading Logs.
I'm currently using the Wifes phone to log things (HTC Desire) and I took the car out for a bit of a blast this morning en route to work when I got out of the car and onto a computer I wanted to view the data.

I went to the site and it asked for my ID, I entered the rather long code provided on the phone and its stating that its an invalid username or password...
Then I read on the phone that you need to have used the Upload atleast once before it will work, So I closed the App, re-opened and went for another drive (Hoping it would save and re-upload the stats)

Two drives later, Still no data?
Am I doing something wrong? Do I need to configure the metrics I need it to measure or should it just log all the metrics I have open?

I'm using the free version at the moment as my phones away being repaired, Will this make a difference?

 
Posted : 06/01/2011 9:23 am
(@cjramze)
Posts: 13
Active Member
Topic starter
 

Just to note i did manual logging both times, will this affect uploaded logging?

 
Posted : 06/01/2011 11:23 am
(@admin)
Posts: 6550
Member Admin
 

Hi

Manual (File) logging won't do anything but log to the file, to upload to the web, you'll need to make sure the 'Upload to webserver' box is ticked in the settings app, then you should be good to go!

 
Posted : 06/01/2011 12:26 pm
(@cjramze)
Posts: 13
Active Member
Topic starter
 

Hmm, Strange.
Ok this is a bit weird, but its been ticket for a while, I tick it and untick it before every journey and it seems to work.

Thanks Pie!
Loving the web interface, sadly I'm red green colour blind and I'm struggling with the colours but I'm sure I can sort it some how!

 
Posted : 06/01/2011 12:52 pm
(@musafiir)
Posts: 12
Active Member
 

Hi CjRamze

am having same problem of not uploading.

Already ticked the "always upload to webserver" and internet ok but no log file uploaded. ive put email address in "User Email Address"

But no data found on web viewer.

Finally when the vehicle started to move, i got more HSUPA connectivity and i watched the map view. It was real time.

When closing the app, it says uploading. When i login and check on 'web view', the trip was there 🙂

Thank you

 
Posted : 19/02/2012 2:21 pm
(@admin)
Posts: 6550
Member Admin
 

I've started a 'upload this logfile to the webserver' feature so hopefully in the next couple of weeks you may see something in an update - a few people have asked for the feature

 
Posted : 19/02/2012 5:21 pm
(@akias)
Posts: 1
New Member
 

I am having issues with the app not uploading/recognizing my id code from settings. Are there some specific instructions for what needs to be checked. I have checked "Upload to Webserver" but when I try to login the web viewer with the "settings code" it just says " authenticating login credentials" indefinately. Help please.

 
Posted : 13/05/2012 3:08 am
(@admin)
Posts: 6550
Member Admin
 

Hi

There was an issue with the web server which may have been related to this - I've fixed the issue and if you try again you will hopefully be able to register/login now

 
Posted : 13/05/2012 9:14 am
(@22bcopen)
Posts: 3
Active Member
 

Help..I cant see any (more) uploads...

I think I might have the same problem as above (or perhaps related)

Background:
I just bought the Full App (Fantastic) & my ELM device is fine.
"Upload to Webserver" is Ticked
I can log-in to Webserver

Status:
I can see uploads on Webserver, from yesterday's Test Drive, perfectly OK.
However,
I cant see Logs uploaded for Today.....
(I can send a CSV of log to myself, but that's not that interesting)

Q1 Why? What have I done wrong!!!!
Q2 IS there an Option to Manually Upload to Webserver
(if the App fails to do it automatically)

Noob-user, puzzled though...

 
Posted : 24/08/2012 9:26 pm
(@clint78z)
Posts: 3
Active Member
 

I am having problems viewing logs on the web. I have all the boxes checked to upload to the webserver and my email address is good on my phone. I can't seem to get it to upload or view the logs. I can log in properly to the webserver, but nothing shows up.

I looked in my phonens directory and it is logging csv files so that portion is working. Am I missing something??

Any hints at what I can try.

 
Posted : 04/10/2012 7:16 pm
(@gtechx39)
Posts: 1
New Member
 

I am as well having issues uploading the logs onto the web.

I have done all of the above and I am still having issues. What else would you suggest to try in this case.

 
Posted : 06/11/2012 9:58 pm
(@vikramk3)
Posts: 1
New Member
 

Hi,

I am new to Torque and having problems uploading log files. I believe I am using the correct settings based on the previous posts regarding uploading problems.

I have checked Upload to webserver and am using the default webserver URL: http://ian-hawkins.com/torque.php

For the User Email Address, I've typed in my email address.

When I press Test Setting, I get "No Problems Found".

When I try to log into the http://ian-hawkins.com/torque, I can use my email address and password, I can login but there are no files to upload.

I can upload manually.

For the website, http://ian-hawkins.com/torque, I can only login user my email address. I cannot login using my Torque/user ID.

Is this the cause of the problems I am experiencing with uploads?

Let me know if you can identify the problem.

Thanks,

Vik

 
Posted : 30/10/2013 6:02 am
(@frodus)
Posts: 518
Honorable Member
 

what do you have under "select what to log"?

 
Posted : 30/10/2013 3:12 pm
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